Product Specialist

Thrive in a start-up environment and love helping customers get the most out of their tech? Want to work somewhere that’s remote-first, and offers a solid benefits package? If so, this Implementation Manager role for a construction SaaS company based in the US could be right up your street.

Who's it for and what's in it for you?You’re not the only one taking note of this construction tech company. Their unique SaaS offering in the has won the attention of leading contractors and owners in the construction space. And there’s little wonder, their tech is reducing delays, minimising disputes, and getting better outcomes. With funding that is hot off the press, they’re scaling rapidly right now and are looking for people who thrive in a fast-paced and start-up environment. Sound exciting? They’re also a great place to work, recently winning official recognition as one of the ‘best places to work’ at their HQ location. With unlimited PTO, stock options, healthcare plans, gym memberships, and financial planning support (to name just a few benefits!) they offer plenty of perks to support your growth as you support theirs. What will your day to day look like?As an Implementation Manager, your day to day will be all about really getting into the nitty gritty of how customers use the tech and the value it can add to them. You’ll be their trusted advisor. Day-to-day, your role might look a little like this: Working with Customer Success to build a loyal customer baseGuiding customers on how to best use and integrate the techConducting reviews with customers Making sure users are achieving value and ROI Evaluating any risks associated with customers or potential lost businessStrategising to help accounts expand usage Driving adoption with multiple stakeholders within customer accounts There’s plenty of opportunities to really make your mark in this role as you help a start-up to keep growing their customer base and secure loyal customers – ultimately this is what success looks like in this role! This role will suit you if you...Have at least 3 years’ experience as a scheduler of project controls professionalHave worked in the Construction or Contech (SaaS) industry for at least 6 years

Know how to work with Primavera P6 and Microsoft ProjectAre interested in construction schedulingAre great at task prioritisationKnow how to build long lasting relationshipsCan influence others to adopt new tech and processesAre great at turning complex technical info into easy-to-digest content

Please note this is a remote role with travel to customer sites. You must be based within 1 hour of a major airport and able to travel across the US for up to 50% of your time. Your diary will be worked around your schedule and can be flexible based on what works for you and the team as much as possible.

Think this could be your next role?Then we’d love to hear from you! If you’re interested in applying or would like to see the full job description for this role, please get in touch with Zak on zak.bainbridge@fmctalent.com

The fine printReference number: 20632Temporary or Permanent: PermanentFMC contact for this role: Zak Bainbridge