Partner Account Manager 

We are seeking a Partner Account Manager (PAM) to grow, strengthen, and manage SYSPRO’s North American partner network. This is a critical role in SYSPRO’s transformation as we reinvigorate our channel, expand the partner ecosystem, and establish a dedicated role focused on channel business development.

The PAM is responsible for driving revenue growth through partners, deepening existing partner relationships, recruiting new partners, and ensuring partners are fully enabled to market, sell, and deliver SYSPRO. This role requires an experienced and highly motivated channel professional with a track record of building successful partnerships in complex software environments and supporting Manufacturing and Distribution customers. **Location preference is Central or Eastern USA** *Travel required: 25% Partner Management & Growtha. Manage existing partner relationships with a focus on growing pipeline, marketing activities, demo readiness, solution capability, training, certification, and overall business development.b. Motivate partners to achieve sales objectives through incentives, collaboration, and continuous engagement.c. Drive strong engagement between SYSPRO, the partner, and the end customer across all stages of the lifecycle. Partner Recruitment & Ecosystem Expansiona. Research, identify, recruit, and onboard new partners within the region.b. Evaluate partner fit, capability, and strategic alignment to SYSPRO’s Americas GTM priorities. Partner Enablement & Readinessa. Ensure partners are fully equipped to market, sell, and deliver SYSPRO solutions in their region. b. Coordinate training, certification, demo preparation, and joint sales readiness activities.c. Help partners activate SYSPRO’s product positioning, AI story, industry capabilities, and subscription roadmap. Business Planning & Joint Executiona. Develop a pragmatic, actionable Business Plan with each partner, including:b. Key markets, target accounts, and territory focusc. Lead generation programs and sales targetsd. Joint GTM initiatives such as events, campaigns, and traininge. Establish a regular cadence with partner leadership teams to review progress, track KPIs, and ensure mutual success. Relationship Management & Cross-Functional Collaborationa. Build and maintain trust and credibility with partners’ sales, delivery, and executive teams.b. Map partner organizations to establish multiple engagement touchpoints across sales, delivery, and leadership.c. Serve as a champion and ambassador for partner needs within SYSPRO, collaborating closely with Sales, Marketing, Product, and Customer Success.

Skills, Knowledge and Expertise

Minimum 5-7 years in Channel Sales (either in Channel or as a Partner Account Manager)Experience in manufacturing/distribution preferred.Experience with ERP software preferredSolid presentation skills, both verbal and written

Benefits

13 paid company holidays in 2026- 10 paid vacation days- 6 paid wellness days- 1 paid volunteer day off to make a difference in your community

· Medical, dental, and vision insurance; Out of state employee's base PPO plan is 100% company paid for from the 1st of the month after hire! Dependents not covered.· Group term life and LTD insurance paid by SYSPRO· Voluntary STD, plus supplemental benefits through UNUM· Employee Assistance Program· 401k (starting day 1 of hire!) with company match after 1 year of employment