Outbound Sales Specialist

About Us

At Near, we help top talent in Latin America find remote roles with US companies. Our mission is to create better lives by fostering a remote work culture that transcends borders.

About Our Client:Our client is a rapidly growing fintech company that is transforming the rental experience. Their mission is to make housing more accessible, transparent, and secure—helping renters move into their dream homes while giving property owners the tools to reduce risk and accelerate growth.Recognized by Inc. 5000, Forbes, and Deloitte as one of the fastest-growing companies in real estate and insurance, they have already partnered with many of the nation’s largest landlords and have guaranteed billions of dollars in rent and deposits. Their focus on customer experience and innovation has positioned them as a trusted leader in the industry.

Key Responsibilities

Conduct high-volume outbound calls to prospective customers, helping renters complete applications and move deals forward.Educate renters on the company's products and solutions, guiding them through the leasing process.Maintain detailed records of calls, outcomes, and customer interactions using HubSpot, Zendesk, and Aircall.Develop relationships with renters to increase revenue and ensure customer satisfaction.Spearhead the deal escalation process and resolve complex customer problems.Gather feedback from customers to help improve processes and offerings.Monitor customer complaints and take action to resolve them efficiently.Collaborate with internal teams (Customer Success, Underwriting, and Operations) to ensure smooth handoffs and clear communication.Thrive in a fast-paced environment with daily and weekly activity goalsWhat We’re Looking For:Amazing customer service skills with an exceptional demeanor over phone and email.Experience in outbound calling, customer support, or sales environments.Strong communication and active listening skills, with the ability to quickly build rapport.Positive, energetic, and customer-first attitude.Comfort adapting to a fast-paced startup environment and shifting priorities.Enjoy taking initiative and working collaboratively on a team with frequentcommunication.Excellent organizational, oral, and written communication skills.Ability to work U.S. business hours (8-hour workday between 9 a.m. - 6 p.m. EST).

Nice to Have

Experience at a fintech or insurance startup.Familiarity with Aircall, HubSpot, and Zendesk.Experience with CRM systems and communication tools like Slack and Zoom.Prior experience working remotely.Perks – What’s in It for You?

Compensation range

$1,500 – $2,000 USD per month. Please note that the final salary offer may vary based on the candidate’s seniority, specific skill set, and performance throughout the evaluation and interview process.20 business days of PTO + 4 US holidaysOpportunities to make an impact within a rapidly growing company.Work with a collaborative, driven team passionate about improving renter access and operator protection.Potential for future full-time opportunities based on performance and business needs.