Media Assistant

We’re Ampersand, a full-service, purpose-based branding agency located in the heart of Austin, Texas. We like to say Ampersand is where strategy and creative join forces to accelerate growth. We are finders and tellers of truth. A brand’s truth is its unique, indisputable point of difference. It’s the one thing no other brand can own. The thing that creates a real emotional connection between a brand and people.Finding our clients’ truth and sharing it with the world is what gets us out of bed every day. It’s why we come up with good ideas, then throw them away in the pursuit of great ones.

Founded by lead strategists Cindy Holladay and Jeff Montgomery, our agency was born in strategy and fueled by creativity. It’s the intersection of these two disciplines that has made Ampersand a trusted partner to some of today’s most beloved brands. As a fully integrated, full-service agency, we specialize in brand development and 360-degree campaigns that deliver measurable results. All of our capabilities live in-house, allowing strategy, creative, production, and media to work together seamlessly from start to finish. Our services include:Strategy • Research, audits, planning, positioning, and data analyticsBrand Development & Design • Logo and identity systems, packaging, wayfinding, retail activationIntegrated Marketing Campaigns • Advertising across digital, social, video, radio, print, email, merchandise, collateral, OOH, and POP/POSMedia • From planning and targeting to optimization and reporting, our independent media company, Exclamation Media, specializes in maximizing the impact of every media dollarContent & Production • Video, photography, and content creation are led by Hashtag Production, our in-house production studio, ensuring ideas are executed with craft, consistency, and efficiencyAt Ampersand, collaboration is core to how we work. We believe the best ideas come from teams that are curious, invested, and unafraid to challenge each other in service of the work. We are looking for a Media Assistant!

Job Description

We are looking for a curious, detail-oriented, and proactive Media Assistant to join our media team full-time. This role is perfect for someone who is eager to learn, comfortable working in the backend of social media platforms, and confident discussing digital media performance.

The Media Assistant will support the media team by pulling and analyzing data, assisting with campaign setup, managing social media tools, and helping keep our media operations organized and running smoothly.

Responsibilities

Data & ReportingPull, organize, and review performance data to support client and internal reporting needsIdentify performance trends and contribute insights for optimization.Create clear and compelling client-facing media reports and decks.

Campaign SupportAssist in setting up and tracking social campaigns across platforms.Work within platform backends and understand the fundamentals of setting up, monitoring, and maintaining campaigns across platforms such as Meta, TikTok, Pinterest, Snapchat, Reddit, Criteo, and CTV. Ensure campaign setup aligns with strategy and media plansMedia Tools & ModerationUse tools such as Sprout Social for scheduling, social listening, and basic analytics.Conduct community moderation to ensure timely and appropriate responses.Willing to learn and assist with reporting and analysis tools such as Triple Whale, Prescient, and media creative analysis platformsMedia Planning SupportHelp the team research new opportunities and emerging media trends.Participate in brainstorming sessions and contribute proactive campaign ideas.Organization & DocumentationMaintain accurate campaign documentation, performance logs, and internal notes.Track tasks, deadlines, and deliverables to keep projects moving efficiently.Update and maintain internal media reports to ensure accuracy and consistency. Accurately track time on an ongoing basis across assigned clients and tasks.

Budget TrackingAssist in client budget management, pacing, and monthly reconciliation across platforms.

Qualifications

Experience1–2 years of experience in digital or social media preferred (agency experience a plus).Hands-on experience setting up or managing paid social campaigns is strongly preferred.

Platform SkillsComfortable navigating the backend of major social ad platforms.Experience with Facebook/Instagram Ads Manager required.Bonus: Experience with Google Ads, TikTok, Pinterest, Snapchat, Reddit, Criteo, AppLovin.

Sprout Social experience is a plus.

Technical SkillsStrong Excel skills (pivot tables, VLOOKUPs, basic formulas).Proficient in PowerPoint for building media decks and reports.Ability to interpret performance data, starting with basic metrics and progressing toward identifying trends and connections across platforms. Soft Skills

Strong communicator who feels confident discussing media performance.Highly organized with excellent attention to detail.Curious, eager to learn, and adaptable to the fast-changing digital landscape.

Benefits

Paid Time Off (PTO)Health & Dental Coverage401(k)

Annual Salary range - $45-50k