Customer Service Representative- Train Onsite Work from Home Salary up to $21/hourly

Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly.

Employer Industry: Corporate Benefits Services

Why Consider This Job Opportunity

Competitive pay with benefits such as health insurance reimbursement, life insurance, and retirement plan Opportunity for career advancement and growth within the organization Union benefits included for all staff members Flexible hours to accommodate work-life balance Remote work option available for added flexibility

What To Expect (Job Responsibilities)

Schedule appointments and follow up with members to ensure understanding of available benefits Provide exceptional customer service to all members and entities Work independently and as part of a team to better service clients Conduct 1 on 1 interviews via Zoom and webinars for safety measures Participate in professional development and take on new responsibilities as needed

What Is Required (Qualifications)

Must be a team player Previous customer service and sales experience preferred Strong communication skills are a must Personable and comfortable interacting with customers daily Desire to participate in professional development and take on new responsibilities

How To Stand Out (Preferred Qualifications)

0-2 years of customer service or customer relationship experience Self-motivated and comfortable working independently and as part of a team

#CorporateBenefits #CustomerService #CareerGrowth #FlexibleHours #RemoteWork

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

#ResonanceCXPartners