Customer Service Representative

<p>Resonance CX Partners&#039; mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly.</p>

<p>Employer Industry: Global Trading and Services</p> <p>Why Consider This Job Opportunity</p> <p>Salary up to $90,000 per year Comprehensive benefits package, including health, dental, and vision insurance 401(k) plan with company match Opportunities for professional development and growth within the organization Dynamic and supportive work environment Flexibility to work remotely</p> <p>What To Expect (Job Responsibilities)</p> <p>Handle incoming customer inquiries via phone, email, or chat Provide accurate information about products, services, and company policies Assist customers with orders, returns, and issues Address and resolve customer complaints or concerns Collaborate with other departments to ensure seamless customer experiences</p> <p>What Is Required (Qualifications)</p> <p>Proven experience as a Customer Service Representative or similar role Excellent verbal and written communication skills Strong interpersonal and problem-solving abilities Patience and empathy when dealing with customer inquiries or concerns High school diploma or equivalent; additional education in customer service or related field is a plus</p> <p>How To Stand Out (Preferred Qualifications)</p> <p>Familiarity with customer service software, databases, and tools Basic computer skills and proficiency in using office software Strong communication and presentation skills Ability to multitask, prioritize, and manage time effectively Customer-oriented mindset with adaptability to different personality types</p> <p>#CustomerService #RemoteWork #ProfessionalDevelopment #CompetitivePay #DynamicEnvironment</p> <p>We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.</p> <p>We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.</p> <p>#ResonanceCXPartners</p>