Application Support Analyst

About The Company

Citi Trends is a leading specialty retailer that offers fashionable, affordable apparel and accessories for the entire family. With a focus on providing high-quality products at competitive prices, Citi Trends has established itself as a trusted destination for style-conscious consumers seeking value and variety. The company operates numerous stores across various regions, emphasizing a customer-centric approach and a commitment to community engagement. Citi Trends prides itself on its dynamic retail environment, innovative merchandising strategies, and dedication to fostering a diverse and inclusive workplace.

About The Role

The Retail Sales Associate at Citi Trends plays a vital role in delivering exceptional customer service and ensuring the smooth operation of the store. This position involves engaging with customers to understand their needs, providing personalized fashion advice, and assisting with product selections. The Sales Associate is also responsible for maintaining a clean, organized, and welcoming store environment, restocking merchandise, and supporting inventory management. This role requires a proactive attitude, excellent communication skills, and a passion for fashion and retail. The ideal candidate will thrive in a fast-paced, team-oriented environment and be committed to upholding the company's standards of service and operational excellence.

Qualifications

High school diploma or equivalent required. Previous retail or customer service experience preferred but not mandatory. Strong interpersonal and communication skills. Ability to work flexible hours, including evenings, weekends, and holidays. Demonstrated ability to work in a team environment and independently. Basic math skills and proficiency with point-of-sale (POS) systems are advantageous. A keen interest in fashion trends and retail industry developments.

Responsibilities

Greet customers warmly and offer assistance to enhance their shopping experience. Provide knowledgeable product recommendations based on customer preferences and needs. Operate cash registers efficiently, handle transactions accurately, and process payments securely. Maintain visual merchandising standards by restocking shelves and organizing displays. Ensure the store environment is clean, safe, and inviting at all times. Assist in inventory management, including stock counts and receiving shipments. Support promotional activities and participate in store events to boost sales. Uphold company policies and procedures, including loss prevention and safety protocols. Collaborate with team members to achieve sales targets and improve overall store performance.

Benefits

Citi Trends offers a comprehensive benefits package designed to support the well-being and professional growth of its employees. This includes competitive wages, employee discounts, and opportunities for career advancement within the organization. Employees also have access to health insurance options, including medical, dental, and vision coverage, as well as paid time off and holiday pay. The company promotes a positive work environment with ongoing training programs and recognition initiatives. Additionally, Citi Trends values work-life balance and encourages a collaborative and inclusive culture where every team member feels valued and empowered.

Equal Opportunity

Citi Trends is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, age, disability, or any other protected characteristic under applicable laws. We believe that a diverse workforce enhances our ability to serve our customers and strengthens our community. All qualified applicants will receive consideration for employment without regard to any protected status.